Westside Auto RepairsPrivacy Policy
How we handle your personal information when you visit our website or contact us.
Effective November 2026
Who we are
This website is run by Westside Auto Repairs & Maintenance ("Westside", "we", "us"), Unit 2, 20736 Lougheed Hwy, Maple Ridge, BC V2X 2R1. We follow British Columbia's Personal Information Protection Act (PIPA) and other applicable Canadian privacy laws.
What we collect
This website does not have accounts, online payments or contact forms, and we don't use tracking or advertising cookies. We only collect personal information when you choose to give it to us, for example when you:
- call or email us to book service or ask a question (your name, phone number, email address, and details about your vehicle and the work you need)
- visit the shop and have work done on your vehicle (the information we need to complete the work, invoice you and keep service records)
How we use it
We use your information to respond to you, book appointments, service your vehicle, keep service and warranty records, invoice you, and meet our legal and accounting requirements. We don't sell, rent or trade your personal information.
Who we share it with
We only share personal information when we need to in order to serve you, for example with a parts supplier or warranty provider for your repair, with service providers who help run our business (like our accounting software or email provider), or when required by law.
Third-party services on this website
Our Contact page shows an embedded Google Map, and some links open Google Maps or other outside websites. When you use them, Google or that website may collect information according to its own privacy policy. We don't control how they use that information. You can learn more in Google's Privacy Policy.
Like most websites, our web hosting provider may automatically keep basic technical logs (such as IP address, browser type and pages visited) to keep the site running securely.
How we protect it
We take reasonable steps to keep your personal information secure and only keep it as long as we need it for the purposes above, or as required by law.
Your choices and access
You can ask to see the personal information we have about you, ask us to correct it, or withdraw your consent to how we use it (subject to legal or contractual limits). Just contact us using the details below.
Contact us
Questions about this policy or your personal information? Email info@westsideautorepairs.ca, call 604-463-8876, or visit us at Unit 2, 20736 Lougheed Hwy, Maple Ridge, BC.
Changes to this policy
We may update this policy from time to time. The latest version will always be posted on this page with its effective date.
